This is a significant milestone for eShopWorld, which is now the first global cross-border ecommerce business to obtain these certifications. You focus on building your brand. All of these tools provide a platform for online retailers to sell their products and services online; they create a ‘digital store front’ to enable products in different categories to be search, browsed and purchased. Let’s look at some terminology and common acronyms you should know: PCI DSS (often referred to as just “PCI”) is an industry standard that ensures credit card information collected online is being transmitted and stored in a secure manner. Before you make that switch, you must purchase an SSL certification from your hosting company. 1. More than ever, people want to work with companies that don’t just have the product or services they want, but also conduct business in a way they trust and respect. SSL certificates encrypt data to protect it from interception in between different destinations. They provide a fraud risk score which can help proprietors determine if a certain transaction is legitimate. HTTPS sends a positive trust signal to your shoppers — particularly the digitally savvy. The hackers use such information to change the pricing of your online store, or to garner the best-selling inventory in shopping carts, resulting in a decline in sales and revenue.  It’s nothing less than an open invitation for hackers where you put your brand’s reputation and your customer’s sensitive information on the line. The information you send from your end to the server is secure. There are a few ways to distinguish phishing attempts from legitimate emails; here’s what to look for: It may feel like a burden at times, but using 2-step verification, 2-factor authentication, or multi-factor authentication gives you further assurance that you and your authorized users are the only people logging into your store. Considering the potential consequences of a breach, it’s worth it. Each and every part of the BigCommerce platform is built with security in mind. Attackers gain access to your site either via a successful phishing attempt, brute force attack, XSS, or third-party compromise, then capture in real time the payment information your shoppers enter into the checkout page. Moreover, spamming not only affects your website’s security, but it also damages your website speed too. It is important that you choose a secure ecommerce platform that regularly updates itself and offers top-notch security. The holiday season is, unfortunately, a time you can expect higher volumes of attempted fraud and cyber crime. Common examples of security threats include hacking, misuse of personal data, monetary theft, phishing attacks, unprotected provision of services, and credit card frauds. E-Commerce - Security Systems. Our merchants’ data and customers belong to them and only them. This material does not constitute legal, tax, professional or financial advice and BigCommerce disclaims any liability with respect to this material. This is mostly applicable if you have an on-premise ecommerce solution (BigCommerce merchants can breathe easy!). (Note that there are many compliance standards that your business may be required to meet. With BigCommerce, we put privacy and security first, and the benefit to you is that you can spend more time growing your business — and less time worrying about security monitoring and maintenance. If you have any more tips or tricks concerning ecommerce security, do let us know in the comments section below. You can use a wide-spread Content Delivery Network or CDN to protect your site against DDoS attacks and malevolent incoming traffic. 2. Some tips to improve ecommerce security include: adding a firewall, using robust passwords, and making use of 2FA. Share your opinion in the comment section. Effective protection against security threats includes multi-layered defenses. Imagine trying to pull out into a major roadway (those are your customers and legitimate traffic) during rush hour — all those cars are the compromised traffic, blocking customers out of your store. Strong passwords are at least eight characters, and contain upper and lowercase letters, numbers, and symbols. Hackers make unauthorized transactions and wipe out the trail costing businesses significant amounts of losses. You can protect yourself against such attacks by using a strong, complex password. Six dimensions of e-commerce security: 1. It’s good advice to get your store pretty much locked down for the holidays and not make too many changes to it, just to avoid the extra risk that that can entail. In addition, BigCommerce maintains PCI compliance on behalf of merchants and is ISO 27001-certified by the international standard outlining best practices for information security management systems. Any business that manages credit card transactions must comply with the PCI-DSS requirements around protection of cardholder data, no matter their revenue or credit card transaction volumes. You can fortify your security by using various layers of security. Denial of service: These attacks stop authorized users from accessing a website, resulting in reduced functioning of the website or its complete 2. Give these approaches due consideration because some customers might consider them a hassle and might just leave your website altogether. However, there are exclusive bots developed to scrape websites for their pricing and inventory information. The Grand Ecommerce Giveaway Is Back – Now Worth... How to Write the Best Ecommerce Return Policy, 52 Springvale, Pope Pius XII Street Mosta MST2653, Malta, © 2020 Cloudways Ltd. All rights reserved. You may recognize bots from your good books such as those that crawl the web and help you rank your website in Search Engine Result Pages. If you sell products internationally to any of these citizens, you will need to comply with GDPR as you handle any of their data. Let us future-proof your backend. You can go one step further and make a copy of the backup, so you will have a contingency plan available if you lose your original backup. Cybercrime Magazine predicts that retail will be one of the top 10 most attacked industries for 2019–2022. E-commerce Challenges – 3: Making SEO Friendly E-commerce Site A secure and attractive website is just one part of having an e-commerce solution. — Jordan Brannon, President, Coalition Technologies. System Administrator role. WHAT IS E-COMMERCE SECURITY E-commerce security is the protection of e-commerce assets from unauthorized access, use, alteration, or destruction. You need to have an SEO friendly e-commerce website in order to achieve success with your venture. E-skimming refers to a method of stealing credit card information and personal data from payment card processing pages on ecommerce sites. Or if the user submitted information is sensitive and susceptible to hacking. In 1995, Utah became the first jurisdiction in the world to … While ecommerce  businesses share a few similarities with the traditional businesses, they do differ from them in some respects. E-commerce security is the protection of e-commerce assets from unauthorized access, use, alteration, or destruction. GDPR is a relatively recent law enacted in the European Union to ensure the protection of European Economic Area (EEA) citizens’ personal data and privacy. They use sophisticated algorithms to flag any malicious transactions to help you can take further action. In fact it should be a priority for most online stores so their customers are able to enjoy a smooth and safe shopping experience. What is E-Commerce Security E-commerce security is the protection of e- commerce assets from unauthorized access, use, alteration, or destruction. You may be at risk if your ecommerce site insecurely stores data in a SQL database. The retailer can’t argue and is forced to refund the order and the goods are long gone. A link to download the PDF will arrive in your inbox shortly. Make sure that you know what they are and assess your continued level of trust in that third party. Or you can bypass this whole process and simply let them sign up via Facebook or Google which offer world-class cyber security. Online Security Breach. Fast and free shipping free returns cash on delivery available on eligible purchase. The Results Are In: The 22 Best Ecommerce Website Designs of 2020, Evolving Ecommerce: 14 Trends Driving Online Retail In 2020, Everything You Need to Know About Achieving PCI Compliance [Checklist Included], Google’s Doubling Down on Ads: How to Create a Profitable Google Shopping Campaign (Updated for 2020), The Definitive Guide to Selling on Amazon [2020 Edition]. Cybersecurity is a 24/7/365 endeavor that encompasses people, processes, and technologies. They inject malicious code in your database, collect the data and then delete it later on. More than 80% of attacks are attributed to weak or stolen passwords. Attackers know this — and see it as an opportunity. And if you don’t backup your data regularly, you are at the risk of losing it for good. Let’s look at some terminology and common acronyms you should know: Payment Card Industry Data Security Standard (PCI DSS). Lastly, security audit involves the routine review of access logs. We had to create a secondary sandbox site to test security updates prior to uploading to our live site. Major Ecommerce Security Threats & Issues. They don’t economize on robust hardware; they don’t rely too heavily on third-party apps or plugins like adobe flash. It helps automatically secure your site and virtually patch software by preventing malicious requests from ever reaching your website. Never publicly share sensitive information like your date of birth, social security number, or any other info you may use as answers to security questions. This resource on Cloudflare, which offers more detailed information on DDoS attacks, compares it to a traffic jam. An antivirus or an anti-fraud software can help you with this serious ecommerce issue. Achieving this certification means a business has high quality management systems, data security, risk-aversion strategies, and standardized business practices. Integrity 2. These days Once your employee tenders their resignation, expunge their details and revoke all their access to keep them from committing a cyber crime against your business. Coming in at number five is customer passwords. Be the first to get the latest updates and tutorials. There are many hackers who can breach the network of a company and access sensitive information. This Data Breach Investigations Report dives deeper into trends in retail cyber attacks. Data loss due to hardware malfunction or cyber-attacks is not uncommon. As an ecommerce  businessman, you only get one shot at getting your ecommerce security right because if your online business loses sensitive information due to the security threats of ecommerce, you will definitely lose a large number of potential customers. They do so by utilizing machine learning to filter out the malicious traffic from regular traffic. Ecommerce security is the protection of all the ecommerce assets of your company from unauthorized use. Malicious alterations to websites: Hackers have been k… A steep spike in shoppers is often accompanied by an increase in fraudulent activity. The payday for criminals stealing information from ecommerce sites is on the rise, putting even mid-sized online stores at risk. It is the implementation of measures to protect your online presence and store from hacks or any other cyber threat. Where emails are known as a strong medium for higher sales, it also remains one of the highly used mediums for spamming. The spirit of CCPA is similar to GDPR in that it is dedicated to protecting the data and privacy of private citizens, but there are a few important differences. Google Scholar Digital Library; Lao guoling, Security and management of e-commerce. Attackers identify vulnerabilities; software engineers patch them. One of the best ways to avoid malware infections is to avoid falling into the phishing traps. What You Need to Know About Securing Your Ecommerce Site Against Cyber Threats, Tired of scrolling? Some e-commerce threats are controllable, some are partially controllable and some are completely uncontrollable. At first glance they may appear legitimate, but the spelling could be off by one letter in the hopes you don’t notice and click anyway to a dangerous domain. Disclaimer: This is a guest post by Abhi Chitkara, Author at Astra Web Security Blog. The importance of regularly updating WordPress core, security tools, and plugins can be stressful, however, install security updates and patches as soon as they release because hackers can use bots that identify which websites use outdated software. Deploy firewalls and conduct audits to ensure that all of your security measures are functioning the way they are supposed to.” If you fall victim to a security breach, and hackers get their hands on credit card data, all you can do is to say goodbye to your business because the heavy fines will force you into bankruptcy. E-commerce management tools were designed for this specific purpose and have a number of features that other platforms (i.e. Your ecommerce business is required to meet certain standards to be considered “in compliance,” and fines can be levied against you and/or your business if you do not. But it can get a little bit more complex as well. Phishing is a type of social engineering, and refers to methods used by attackers to trick victims — typically via email, text, or phone — into providing private information like passwords, account numbers, social security numbers, and more. Your staff should be aware of laws and policies pertaining to the protection of user information. Popular options include  PayPal, Stripe, Skrill, and Wordplay. It’s worth the extra effort to make sure you, your employees, and your customers implement good practices for strong passwords: “Do not use any form of the default admin name provided. a generic content management system) do not. The types and methods of cyber attack are broad and varied, and it would be almost impossible to delve into them all in one blog post. Before the rise in popularity of online shopping, the greatest retail cyber threats were focused on brick-and-mortar stores — particularly, breaches of point-of-sale (POS) systems to pilfer shoppers’ credit card information. If you fail to perfect your ecommerce security, you become vulnerable to these breaches. The retailer gets an order and ships it not thinking twice about it. But there are some important differences. Add your info below to have the PDF sent to your inbox. If you’re no longer using them, remove that integration from your store. Most ecommerce platforms come with default passwords that are ridiculously easy to guess. Trust and reputation can be impossible to regain if you are a small startup. E-commerce security is an important managerial and technical issue. It would be money well spent! Practicing good password hygiene, staying mindful about clicking links and downloading attachments from your email, and regularly reviewing your third-party integrations are particularly important, even for merchants on our secure SaaS platform. I strongly recommend that you switch to HTTPS which displays the trustee green lock sign that says “secured” next to the URL bar on your customer’s computer. In her leadership role; she is responsible for enterprise security service delivery including our secure platform development framework, customer protection, third party risk management and security operations. “With our previous ecommerce platform, there were ongoing security updates that we had to manually install which would always “break” something else. Our multi-tenant SaaS ecommerce platform helps to lower your total cost of ownership; your organization is not responsible for maintaining servers, installing updates or patching the servers when security vulnerabilities are discovered. Distributed Denial of Service (DDoS) attacks and DOS (Denial of Service) attacks aim to disrupt your website and affect overall sales. Educating your customers of your company from which their personal data was stolen a company and sensitive. This should include checking for malware in point-of-sale systems and improving the security of web —... 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